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Knowledgebase : iboss Home/Pro Series > General FAQ's
 


Yes. To do this please go to myiboss.com > Configure Internet Controls > Control Programs & Protocols, scroll down to the "Block Internal Servers" section. In this section you have the ability to disable, block and Log, and Silent Block this option.
YES. The iBoss will allow you to set different sites to be blocked or allow on top of the category blocking. You can add a custom site to be blocked or allowed that is not blocked by the iBoss. This feature can be found by going to myiboss.com > Configur...
Yes. You may adjust the wireless settings while in transparent mode.
No. The iBoss Home and Pro are unable to log all Internet activity because of the physical memory limitation of the hardware.
To back up settings on the iBoss Home and Pro: 1. Make sure remote management enabled for your subscription, to activate please e-mail us at support@iboss.com 2. Log into your remote management account. 3. Click on the "Control" button for the unit you w...
To do this please go to myiboss.com, at the top of the page you will see the "Filtering Status" as well as the "Current Date & Time." Directly below you can select the "Disable" button to turn off the filter. *You have the option of choosing how long the ...
To set a log in password for the iBoss please go to myiboss.com > Edit Preferences > Set or Change Password. *On this page we suggest you check the "Enable Password Recovery" option. This will allow you to have your password sent to your email if you happ...
YES. The iBoss(tm) Home is extremely easy to use and requires very little knowledge of computers. There is no software to install, and no long, confusing manuals to read. You can be up and running with an iBoss(tm) Home in no time at all. The configuratio...
YES. Since the iBoss(tm) Home is a hardware-based product, it is compatible with virtually any operating system that has networking support.
The iBoss has the ability to configure port forwarding for devices that are having issues connecting to the Internet. This sometimes happens with the Wii. Here are some steps that should help you resolve this issue. 1. Please visit this External Link on ...
The iBoss has the ability to configure port forwarding for devices that are having issues connecting to the Internet. This is common for the Xbox360. Here are some External Links& steps that will help you configure your Xbox360. 1. Set a static IP addres...
The "Wild Card" checkbox should be checked if you would like to use wild card matching on the keyword being provided within the "Block Keywords" list. When wild card matching is used, the entire url is searched for the keyword pattern. If wild card match...
Since the AOL browser tunnels and routes all Internet traffic to their servers, the iBoss(tm) Home will not be able to filter the network packets that are run through it correctly. This is because AOL uses a proprietary protocol to connect to their server...
Yes. To do this go to myiboss.com > Configure Internet Controls > Control Programs & Protocols, scroll down to the "Chat" section. In this section you have the ability to select different chat programs to block or set an advanced schedule for.
Yes. To do this go to myiboss.com > Configure Internet Controls > Control Programs & Protocols, scroll down to the "File Sharing Programs" section. In this section you have the ability to select different file sharing programs to block or set an advanced ...
Yes. To do this please go to myiboss.com > Configure Internet Controls > Control Programs & Protocols, scroll down to the "FTP (File Transfer Protocol)" section. In this section you have the ability to block FTP traffic all together.
Yes. To do this please go to myiboss.com > Configure Internet Controls > Control Programs & Protocols, scroll down to the "Block Internal Servers" section. In this section you have the ability to disable, block and Log, and Silent Block this option.
Yes. To do this please go to myiboss.com > Configure Internet Controls > Control Programs & Protocols, scroll down to the "Block Newsgroups" section. In this section you have the option to enable or disable the blocking of Newsgroups.
Yes. To do this go to myiboss.com > Configure Internet Controls > Control Programs & Protocols, scroll down to the "Online Gaming" section. In this section you may selecting the different game options as well as setting a schedule for the allowed time for...
Yes. -To do this please go to myiboss.com > Configure Internet Controls > Control Programs & Protocols, scroll down to the "Block Ping (ICMP)" section. In this section you have the option of enabling and disabling this option.
Yes. To do this please go to myiboss.com > Configure Internet Controls > Control Programs & Protocols, scroll down to the "Block SSL on Non-Standard Ports" section. In this section you have the option of enabling or disabling this feature. Tags: Hot Spot...
Yes. To do this please go to myiboss.com > Configure Internet Controls > Control Programs & Protocols, scroll down to the "Logging" section. In this section you have the ability to enable and disable for "Programs and Protocols."
YES. The iBoss(tm) Home functions as a full wireless-N router as well as an Internet content filter. The iBoss(tm) Home provides a powerful SPI Firewall that is ready to use right out of the box. There is no software to install, and no complicated setup p...
YES. The iBoss(tm) Pro functions as a full wireless router as well as an Internet content filter. The iBoss(tm) Pro provides a powerful SPI Firewall that is ready to use right out of the box. There is no software to install, and no complicated setup proce...
Yes. To do this go to myiboss.com > View Log Reports > Scroll to the bottom of the screen, Click the "Save to file" button to save it as an HTML file that you may open in a browser later. Click the "Export as CSV" button to export the file to an excel doc...
To setup a custom message on the Sleep or Block page please go to myiboss.com > Edit Preferences > Customize Block Pages. On this page you can adjust the custom message on the Block pages and/or the Sleep pages.
YES. The iBoss will allow you to set different sites to be blocked or allow on top of the category blocking. You can add a custom site to be blocked or allowed that is not blocked by the iBoss. This feature can be found by going to myiboss.com > Configur...
YES. The iBoss will allow you to block all websites except for ones that you add to a list of allowed sites. This feature is found by navigating to myiboss.com > Configure Internet Controls > Allow Specific Websites. On this page you may add the sites yo...
This is found by going to myiboss.com > View Log Reports > Scroll to the bottom of the page to the "Live Monitoring" section and click the "here" underlined in blue. The Real Time Web Usage log is a real-time running log of web activity through the iBoss....
YES. The iBoss(tm) Home will allow you to have 3 different filtering groups with different set of rules. You will be able to identify multiple computers and specify which filtering group you would like the computer to be filtered by or if you do not want ...
YES. The iBoss(tm) Pro will allow you to have 5 different filtering groups with different set of rules. You will be able to identify multiple computers and specify which filtering group you would like the computer to be filtered by or if you do not want a...
No. The iBoss Home and Pro are unable to log all Internet activity because of the physical memory limitation of the hardware.
No. The iBoss Home and pro do not integrate with any directory servers. However, our iBoss Enterprise does, click here [1] for more information. Links: ------ [1] http://ibosswebfilters.com/ibe_integration_ac.html
The iBoss Home/Pro does not currently support UPnP. From the point of view of controlling Internet access it is difficult to implement in a manageable fashion that is easier than a manual port forward. It is a request we are considering for future release...
NO. A broadband high-speed Internet connection (Cable, DSL, T1, etc.) is required to use the iBoss.
The iBoss Home/Pro currently does not support repeaters. Repeaters may work, but it is not suggested. If you would like to extend the range of your wireless network you may do this by using another router as an access point. Please click here [1] for a ...
NO. A broadband high-speed Internet connection (Cable, DSL, T1, etc.) is required to use the iBoss.
To do this go to myiboss.com > Identify Compters & Users, scroll down to the "Identified Computers" section. In this section is a list of identified computers on your network. You may identify up to 15 individual computers. To identify the computer you ar...
If the iBoss requires a login for a computer to have access to the Internet you will need to make special exceptions for programs that run during off hours such as antivirus and Windows updates. This can be done at: Home->Identify Computers & Users->U...
To do this please go to myiboss.com > Identify Computers & Users, scroll to the bottom of the page to the "Default Filtering Policy" section. Here you may change the option to "Block all unidentified computers from accessing the Internet." *Only computer...
To do this please go to myiboss.com > Configure Internet Controls > Block Keywords. This page allows you to create keyword Block lists as well as use our predefined lists. The iBoss will block Internet sites that contain these specific keywords in the URL...
To change the iBoss login password please go to myiboss.com > Edit Preferences > Set or Change Password, input your old password then provide your new desired password.
To do this go to myiboss.com > Edit Preferences > Edit System Settings, scroll down to the "Session Time Out" section. In this section you may adjust the timeout session by the number of seconds.
To do this go to myiboss.com > Identify Computers & Users, scroll down to the "Default Filtering Policy" section. These settings apply to computers that are unidentified on your network. You can choose to apply the rules set by the "default" filtering gro...
To do this go to myiboss.com > Setup Network Connection > Configure Internet Connection. In this section you have the option of configuring how the iBoss communicates with your ISP (Internet Service Provider). * DHCP - This option is recommended, gener...
For Transparent Mode the iBoss should be physically connected on your network like this: Modem > Firewall > iBoss WAN port - iBoss LAN port 1 < Switch < Computers. To enable Transparent Mode [1] please go to myiboss.com > Setup Network Connection > Conf...
To do this please go to myiboss.com > Setup Network Connection > Configure Local Area Network. LAN IP Address - This is the IP address of the iBoss on the LAN network. This will be your LAN clients default gateway IP address and the IP address for the iB...
To do this please go to myiboss.com > Setup Network Connection > (WAN) Configure Internet Connection / or (LAN) Configure Local Area Network. Click here [1] to see a video on how to do this. Links: ------ [1] http://youtu.be/yLOCLoGcm9Y
To do this please go to myiboss.com > Setup Network Connection > Configure Wireless Settings. *You can choose whether to enable or disable the wireless access. ESSID   You may change the ESSID to one that you prefer. This is the name of your wireless ...
*If you are creating "Users" you may want to set the computer(s) that the "Users" are logging into to: "Require User Log In" for the filtering policy. -This will block all Internet access for the computer(s) unless a user has provided their log in credent...
To do this please go to myiboss.com, at the top of the page you will see the "Filtering Status" as well as the "Current Date & Time." Directly below you can select the "Disable" button to turn off the filter. *You have the option of choosing how long the ...
To do this please go to myiboss.com > Configure Internet Controls > Block Keywords > Scroll down to the "Pre-Defined List" section and click the underlined word "Adult." On this page you can uncheck any of the words within this list. *Note the Group sel...
To do this first you'll need to go to the iBoss Home page. Please go to myiboss.com > Reports. Scroll to the bottom of the page and choose one of the options. you may either click "Save to File" which will save it as an HTML document or "Export as CSV." C...
To do this please go to myiboss.com > Identify / Edit Computers & Users, scroll down the the "Unidentified Computers" section. Here you may click "Edit" on any of the devices to add them to the Identified Computers list.
To log into your iBoss please type "myiboss.com" in the URL bar of your Internet browser. If thise URL does not work you may also try the default LAN IP address of the iBoss. Generally this address is 192.168.1.1 [1] unless it has been changed. Links: ...
To do this please go to myiboss.com > Identify Computers & Users, Click the "Users: tab. Within the Identified Users section you will see your list of Users. On the right side of this list you will see a button that says "Remove." Please click this button...
To do this please go to myiboss.com > Identify Computers & Users, scroll down to the "Identified Computers" section. Here you may click "Remove" on any of the devices in this list.
Note: You will lose all your settings. There are two ways to do this. 1. Go to myiboss.com > Edit Preferences > Edit System Settings, click the "Factory Defaults" button at the bottom of the page. 2. Disconnect the power from the device. Plug the power b...
The iBoss can be managed remotely from an account accessed from the iBoss.com web site. Click here [https://www.iphantom.com/action/enterprisemanagement/login] to login or create an account by clicking "new user". Creating the account and logging in is do...
To do this please go to myiboss.com > View Log Reports > at the top of the page click the "E-mail Reports" underlined in blue. If you would like to have reports sent to you via E-mail, you may enable E-mail Report Log sending and specify an E-mail address...
Please go to myiboss.com > Manage Subscriptions Click "View Subscription Details" at the bottom of the page. Click continue, You may now update and fill out your updated information.
Please go to myiboss.com > Manage Subscriptions Click "View Subscription Details" at the bottom of the page. Click continue, You may now update and fill out your updated information.
To do this go to myiboss.com > Identify Computers & Users, scroll down to the "Unidentified Computers" section. This section contains a list of computers on the network that have not been identified. To identify one of these computers, click on the com...
The iBoss(tm) Home is extremely easy to use and requires very little knowledge of computers. There is no software to install, and no long, confusing manuals to read. You can be up and running with an iBoss(tm) Home in no time at all. The configuration scr...
The log in window is usually provided once an Internet browser is opened. You may open a User Log In window manually by going to myiboss.com, on the left side of the page you log in on you will see a link to the "Internet Access Window." Click that link a...
If you are having issues sending and receiving emails please review and check your settings before troubleshooting with the iBoss. The iBoss may also be used as a forensic tool. When you get a block page or are having issues connecting to a service you ma...
Yes. The iBoss(tm) Home is cost effective since you can control your entire network with one device and subscription. It can filter all of the computers on your network with only one subscription rather than paying for a per computer basis.
NO. The iBoss(tm) Home does not have any software to install. It is a hardware device that works on your network. The configuration is done through a web browser connected to the iBoss(tm) Home interface.
Generally our iBoss products are provided with a pre-loaded activation key. If you just received your device and the filtering status says "Must Activate" please click the "Activate" button to activate the device. Please click here [1] [2]for a video on...
The iBoss Pro can have issues communicating to our gateways depending on your network configuration. This usually has do with the DNS settings within the iBoss or in the gateway. This can simply be solved by hard coding the IP address of our gateways into...
Please Enable the following feature for TiVo. myiboss.com > Internet Controls > Block Specific Website Categories, scroll down to the "Allow Legacy HTTP 1.0 Requests". Click "Enable" then save.
In this case your browser may be caching the block page you are receiving. Once logged in as a different user you may want to try visiting the site in a different browser. The general behavior of a browser is to cache a successful load of a page, so if yo...
*This process can only be applied to iBoss units that are firewall/routers. This process will allow you to extend the wireless range of your network. This is ideal for households and businesses that wish to have a wider wireless range. If you have a...
Filtering Policies are rules that are applied to computers and/or users within the iBoss. Policies can be changed on any device or user at any time. *You are prompted to apply filtering when creating a user or identifying a computer within the iBoss. Ye...
Descriptions of these website categories are listed below. ADS Sites containing commercial advertising graphics or content. ADULT CONTENT Sites that contain content with adult oriented material. Sites in this category do not contain any nudity. ALCOHOL...
If you find that a site visited is not in our system you may email the site to:URL@iBoss.com [1]. Our categorizers will then review and categorize this site. Links: ------ [1] mailto:URL@iBoss.com
Tampering alerts are reports containing events that may indicate tampering with the iBoss. Logged events include: powering on, Internet control enabling/disabling, clearing of logs, failed login attempts, and disconnection of the Ethernet ports. This c...
The Internet web usage log is a graph of the percentage of web usage per category. The report also shows entire web usage as well as the number of violations listed by category. The log may be cleared by clicking the "Clear Log" button at the bottom of th...
MyiBoss.com is the configuration portal for your iBoss(tm) Home device. Once your iBoss(tm) Home is connected, open a web browser and type in the url myiBoss.com. The web browser will automatically connect you to the iBoss(tm) Home portal where you can ma...
This feature allows you to stealthily monitor Internet activity without blocking access to forbidden sites. With both Logging and Stealth Mode enabled, you can monitor Internet web surfing activity by viewing the log reports on the iBoss Reports page whil...
By default the iBoss places all "Unidentified" computers in the Default filtering group (Group 1). This option can be viewed by going to myiboss.com > Identify Computers & Users, scroll fown to the "Default Filtering Policy" section.
The iBoss(tm) Home brings the same filtering technology used only available to top fortune 500 companies to the home. With the iBoss(tm) Home, there is no need to enter all the sites you wish to block. Plug it in, pick the categories and/or applications y...
The Tamper Log is a log that indicates when tampering with the iBoss has occured. Logged events include: powering on, Internet control enabling/disabling, clearing of logs, failed login attempts, and disconnection of the Ethernet ports. This log cannot be...
There are several advantages to hardware. First, they are operating system independent so you will have no potential conflict with your current software on your computers. It is also harder to get around because all Internet traffic has to go through the ...
Since the AOL browser tunnels and routes all Internet traffic to their servers, the iBoss will not be able to filter the network packets that are run through it correctly. This is because AOL uses a proprietary protocol to connect to their servers. In add...
No. If you would like a device that integrates with a directory server you may want to check out our Enterprise Devices. Please click here [1] for more information. Links: ------ [1] http://ibosswebfilters.com/ibe_overview_to.html
Most of the data that runs through the iBoss will pass through your own broadband connection. For certain portions of the filtering, the iBoss does communicate with our gateways in order to provide its service. However, this only happens on very few small...
Since the iBoss is also a router, the answer is Yes and No. YES, the iBoss will still have router functionality to allow you to share your Internet connection; However, NO, the iBoss filtering will not work without an active subscription.
NO. The iBoss(tm) Home was designed as a stand-alone device that operates outside of your computer. With advanced processing done in hardware, the iBoss(tm) will not slow down your computer.
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