Knowledgebase: Setup & Configuration
"Failed to Update" when trying to Identify a new device.
Posted by Michael Blank on 19 July 2012 08:55 PM
The iBoss Home has a limit of 15 Identified devices. This is due to a physical limitation of memory on the device. 
Alternatively you may identify the critical devices on your network and use the "Default Filtering Group" to filter all other devices. This option can be found by going to myiboss.com > Identify Computers & Users, scroll to the bottom of the page to view the "Default Filtering Policy."



The iBoss Pro has a limit of 40 Identified devices. This also is due to a physical limitation of memory on the device. 
Alternatively you may identify the critical devices on your network and use the "Default Filtering Group" to filter all other devices. This option can be found by going to myiboss.com > Identify Computers & Users, scroll to the bottom of the page to view the "Default Filtering Policy."

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